INIS informed ICOS on 25th November, 2016 that the firstname.lastname@example.org email facility would be closed. Students with problems or questions about registration are now advised to first view the dedicated student information section of the INIS website, paying special attention to the 'Frequently Asked Questions' subheading.
Queries that require further assistance should be directed to the general immigration support services: email@example.com (for Dublin residents) and firstname.lastname@example.org (for those residing outside of Dublin).
If you have previously written to the Student Review Group and are still awaiting an answer, please re-submit your query to the relevant email address above. You are advised to review ICOS's Guide to Writing to INIS before sending your query.